Skip to content

๐Ÿ’ฐ Charging (Coins)

The Charging System in the dashboard allows you to manage and charge Coins for various users and managers on the platform. You can add or deduct balance, and track all charging operations through detailed reports.

Available Charging Types:

Type Description Menu Location
๐Ÿ‘ฅ User Charging Charge coins directly to regular user accounts Charging System โ† User Charges
๐Ÿข Shipping Agency Charges Charge coins to shipping agency accounts Charging System โ† Shipping Agency Charges
๐ŸŒ Country Manager Charging Charge coins to country manager accounts Charging System โ† Country Charges
๐Ÿ“ Area Manager Charging Charge coins to area manager accounts Area System โ† Area Manager Charges

๐Ÿ‘ฅ First: User Charging

This page allows you to manage coin charging for user accounts in the app.

How to Access:

Sidebar โ† Charging System โ† User Charges

๐Ÿ”— Open User Charges Page


Search Filters:

Filter Description
ID Search by user ID
Name Search by user name
UUID Search by user UUID

User Table Columns:

Column Description
ID User's system ID
Owner User name with profile picture and UUID
Points Current coin balance (๐Ÿช™)
Actions Available action buttons

Available Actions:

  • Add Balance ๐ŸŸข โ€” Add or deduct coins from the user's account.
  • Charging Reports ๐ŸŸก โ€” View all previous charging operations for this user.

How to Add Balance:

When you press Add Balance ๐ŸŸข, a "Charge Coins" form appears:

Charge Coins Form

Form Fields:

Field Description
Charge Type Select Increase to add balance, or Decrease to deduct balance
Amount Enter the amount in dollars ๐Ÿ’ต
Reason (English) Write the reason in English
Reason (Arabic) Write the reason in Arabic
Add Invoice Select yes to attach an invoice image, or no without invoice
Invoice Upload invoice image (appears only when selecting yes)

Steps:

  1. Choose charge type โ€” Select Increase โž• or Decrease โž–.
  2. Enter amount โ€” The amount will be automatically converted to coins based on the exchange rate.
  3. Enter reason โ€” Write in both English and Arabic for documentation.
  4. Attach invoice (optional) โ€” Upload an invoice image if available.
  5. Press Submit โœ… to confirm.

Important

Make sure to select the correct charge type (Increase or Decrease) before submitting. Operations cannot be undone after confirmation.


Charging Reports:

When you press Charging Reports ๐ŸŸก, you'll see the charging history for that user.

Charging Reports

Report Table Columns:

Column Description
Operation ID Unique ID for each charging operation
Created By Admin who performed the operation
Coins & Dollars Operation value in coins (๐Ÿช™) and dollars ($)
Change Type Increase (green โฌ†๏ธ) or Decrease (red โฌ‡๏ธ)
Amount Before Balance before the operation
Amount After Balance after the operation
Reason Reason entered during charging
Charging Date Date and time of the operation

๐Ÿข Second: Shipping Agency Charges

This page manages coin charging for shipping agency accounts.

How to Access:

Sidebar โ† Charging System โ† Shipping Agency Charges

๐Ÿ”— Open Shipping Agency Charges Page

Agency Table Columns:

Column Description
ID Agency system ID
Agency Agency name with logo and ID
Owner Agency owner name with UUID
Points Current coin balance (๐Ÿช™)
Dollars Current dollar balance ($)
Actions Add Balance ๐ŸŸข and Charging Reports ๐ŸŸก

Charging Reports Tabs:

Agency charging reports have two tabs:

  • System Charging โ€” Operations performed from the dashboard (by admin).
  • App Charging โ€” Operations performed through the app by users or other agencies.

๐ŸŒ Third: Country Charges (Country Manager Charging)

This page manages coin charging for country manager accounts.

How to Access:

Sidebar โ† Charging System โ† Country Charges

๐Ÿ”— Open Country Charges Page

Unique Feature โ€” Amount Unit:

The country manager charging form includes an Amount Unit field allowing you to choose between entering the amount in Dollars or Points (coins directly).


๐Ÿ“Š Fourth: Charging Reports

The Charging Reports page provides a comprehensive view of all charging operations across the platform.

How to Access:

Sidebar โ† Charging System โ† Charging Reports

๐Ÿ”— Open Charging Reports Page

Available Tabs:

Tab Description
System Charging All charging operations from the dashboard (admin)
Shipping Agency Activity Shipping agency charging and receiving activity
Host Agency Charging Host agency charging operations
Payment Gateways Charging via payment gateways
Self-Recharging Self-recharging operations
Diamond to Coin Conversion Diamond to coin conversion operations

Each tab includes statistics cards, advanced search filters, and export to Excel functionality.


Next Step

โš™๏ธ Charging Settings